Password Management & Wallet Recovery
Forgot Password
If you have forgotten the password to your mobile app or browser extension and have your recovery phrase, you will need to delete all wallet data on that specific device. Afterward, you can import the wallet(s) using your recovery phrase.
- On the log-in screen, select Forgot Password.
- Select Reset Password and Wallets.
- Type the specified phrase in the text box and click on Reset Password and Wallets.
- Ensure you have thoroughly read the Password Reset information.
- This action cannot be reverted once completed!
- All wallet data has now been deleted from the specific device. Click here for instructions on how to import your wallet.
NOTE: Deleting wallet data DOES NOT clear the balance of the wallet.
Locating Your Recovery Phrase
- Select Menu on the bottom navigation bar.
- Select Recovery Phrase.
- Unlock with Face ID/Password.
- Select the wallet you wish to locate the recovery phrase for.
- Click on Show Recovery Phrase.
Lost Recovery Phrase
tastycrypto does not manage sensitive information such as passwords, private keys, or recovery phrases. To ensure your security and privacy, no sensitive data is ever saved or stored when you use your tastycrypto wallet. We only access publicly available information on the blockchain and do not have servers or hold your assets.
Only users can access and control their funds – this is the purpose of decentralized networks. Your funds are stored on the blockchain itself, and tastycrypto serves as an interface for easy interaction. Passwords, private keys, and recovery phrases are entirely under YOUR control and responsibility.
This means we CANNOT:
- Access your account.
- Recover your recovery phrase/private keys.
- Recover your wallet.
Best Practices
Proper management of your recovery phrase is essential for maintaining control over your wallet and crypto holdings. By following best practices, you can ensure that your recovery phrase remains secure and accessible, allowing you to restore access to your wallet when needed.
- Record Your Recovery Phrase Immediately.
- Write down your recovery phrase as soon as it is generated during the Wallet Setup process.
- Store Securely.
- Store your written recovery phrase in a secure location, such as a safe, safe deposit box, etc.
- Keep It Confidential.
- Never share your recovery phrase with anyone, including friends, family, or service providers. Your recovery phrase is like the master key to your wallet, and sharing it compromises the security of your funds.
- Be aware of phishing attempts and scams that might trick you into revealing your recovery phrase.
- Regularly Verify and Test Your Recovery Phrase.
- Periodically check your stored recovery phrase to ensure it is intact and legible.
- Periodically test the recovery process using your recovery phrase to ensure that you can successfully restore access to your wallet if needed. This helps verify the integrity of your backup and familiarizes you with the recovery procedure.